Restoration of Family Links (RFL) Focal Person (2 positions)

Restoration of Family Links (RFL) Focal Person (2 positions)

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Uganda Red Cross Society (URCS) is the leading National Humanitarian Organization in Uganda and a member of the International Red Cross and Red Crescent Movement.

Applications from suitable persons to be considered for appointment in the outlined positions are hereby invited. All applicants should adhere to the Red Cross Principles. URCS is an equal opportunities employer mindful of gender balance in its establishment.

Full job descriptions is below and you can get the application template from here

Please send your filled application form and attach your academic transcripts and certificates. The filled application forms and academic transcripts and certificates can be e-mailed to; This email address is being protected from spambots. You need JavaScript enabled to view it. or hand delivered, and or by post to:

The Secretary General,

Uganda Red Cross Society,

Plot 551/555 Rubaga Road,

P.O. Box 494, Kampala, Uganda.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Closing date for receipt of the applications is 24th May 2021 by 5:00 p.m.

Please specify your preferred location.

Due to large volumes of applications; only short listed candidates shall be contacted. Canvassing shall lead to automatic disqualification.

Title Restoration of Family Links (RFL) Focal Person (2 positions)
Grade UR 8
Reports Administratively to the Branch Manager and technically to the respective RFL Programme Officers
Location Lamwo & Imvepi Settlement
Duration One (1) year renewable (subject to annual funding)
Date May 2021

Job Purpose:

The RFL Focal Person will be responsible for implementation of the RFL Programme in the respective Refugee Settlements/Branch Offices. The position will also be responsible for supervising the volunteer RFL Assistants in the Refugee Settlements/Branch Offices.

Key Responsibilities

  1. Prepare and submit personal work plans for activities to the RFL Programme Management and Branch Manager;
  2. Ensure that clients requesting for Red Cross Restoring Family Links Services are adequately informed about the existing services;
  3. Prepare and submit to the RFL Programme Management and Branch management updates and other situational information arising from the settlement;
  4. Ensure that the different RFL services are available for clients who need the services;
  5. Ensure that the RFL phone services are available for clients in need;
  6. Ensure that the RFL phone service is well monitored and guidelines adhered to;
  7. With support of the URCS teams, conduct RFL dissemination to targeted audiences;
  8. Receive, collect and deliver Red Cross Messages (RCMs) within the Settlement or where requested outside of the settlement;
  9. With notice of the Programme Management, participate at only Child protection meetings at settlement level;
  10. Submit weekly statistics to the Programme Officer and Branch manager for internal reporting and a detailed report at the end of the month;
  11. Regularly follow up all existing RFL caseloads within the Settlement;
  12. Update the individual RFL activity monitoring tools at the settlement level;
  13. Identify and conduct registration and follow up of Unaccompanied Minors;
  14. Provide psycho-social support to clients seeking RFL services;
  15. Ensure proper and safe custody for all assets received for the discharge of RFL services;
  16. Carry out emergency tracing services whenever called upon;
  17. Handle other duties as assigned by the RFL Programme Management or Branch Manager

Persons Specifications

Education Qualifications
  1. Minimum Bachelors’ Degree in Social Sciences, Education, Organizational Psychology, Human Resource Management,  Law or a related field from a reputable institute or a Diploma BUT with 3 years’ experience in Restoration of Family Links
Essential Experience
  1. Knowledge of the local languages in the communities of operation is an asset to the potential candidates;
  2. Knowledge and experience of at least 6 Months in Restoration of Family Links is an added advantage
Essential Skills
  1. High level of integrity;
  2. Knowledge of Computer packages like word, Excel, PowerPoint is a MUST;
  3. Report writing and time management is essential for the applicants;
  4. Planning and organizing;
  5. People management skills – team building and delegation;
  6. Diplomacy and Confidentiality;
  7. Experience of public speaking and/or working with the media.

Download application template from here

URCS Contacts

Plot 551/555 Rubaga Road.
P.O. Box 494, Kampala Uganda.
Tel:     (256) 414 258701
Tel:     (256) 414 258702


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